Viva Cuba Hoops

• We offer FREE U.S. ground shipping, no order minimums required.
• We make every effort to process and ship out in-stock/non-personalized orders within the next business day from when your order is placed.
• Orders placed after 12p.m. Friday will be processed on Monday.
• Personalized orders are individually made therefore require 10-14 business days production time.
• Delivery times vary between 3-7 business days from the day your order is shipped out. 
• We currently do not ship internationally.

• We offer full refunds, less shipping/handling charges, within 30 days from your order delivery date. You can view our full return policy here.
• Personalized pieces are final sale because they are custom made just for you.
• Clearance, markdowns, and warehouse/sample sale items are final sale. 
• We do not offer exchanges.

We encourage you to follow these steps to properly care for your jewelry to keep it looking like new.

• When getting dressed, put it on last and take it off first.
• Avoid exposing your jewelry to water, lotion, oils, perfumes, and cosmetics to prevent discoloration and tarnishing.
• Store your jewelry in the provided pouch to avoid scratches and tangled chains.
• Remove before exercising, swimming, and showering.
• Use a microfiber or polishing cloth to wipe clean.